Support
We’re here to help you sort it out.
If you have a question or something you’d like to talk through, get in touch with our support team. We read every message and reply in turn.
Have a question? Write tohello@workhive.dev
We usually reply within two business days.
Frequently asked questions
Checking here first often gets you an answer faster.
How long does it take to hear back?
We reply in the order requests arrive, usually within two business days. Busy periods can push that a little later.
How do I change my account details?
Send us the details you want changed along with what is currently registered. We will confirm and walk you through the steps.
Can I ask about billing or payments?
Yes. If you have the invoice number or the date and time of the charge, include those and we can look it up faster.
I found a bug or an error. What should I send?
The date and time it happened, your device, and what was on screen all help. A screenshot is even better if you have one.
How is my personal information handled?
We manage it in line with our Privacy Policy. If you have a specific concern, tell us and we will address it directly.